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Troubleshooting

I cannot schedule a meeting

Who can use thisMembers and Super Admins
Permissions you need
View and join meetingsSchedule and start meetings
Set by your workspace admin. If you cannot do this, ask them for access.

What you see: on the Meetings home screen the Instant and Schedule tiles are greyed out and do not respond when tapped.

  1. This is how Meetings looks without the Create permission.

    Instant and Schedule greyed out
    Instant and Schedule greyed out

Why: only Admins and Super Admins can schedule or start meetings by default. A Member can open Meetings and join, but not create one.

What to do: ask an Admin or Super Admin to schedule the meeting, or to give your role the Meetings Create permission.

For Super Admins: where the permission is set

Open Directory → Profiles, choose the profile, then Meetings.

  1. Switch on Schedule & Start Meetings for the profile that should be able to create meetings.

    The Meetings permissions for the Member profile
    The Meetings permissions for the Member profile

If it only says the time is wrong: the Time box shows Choose a time in the future. Set a later time. See How to schedule a meeting.

Last updated 2026-10-23