Frequently asked questions

Can I upload any type of file?

Yes. Drive does not block file types. What differs is how a file is previewed; see Supported file types.

Is there a maximum file size?

There is no fixed per-file limit. What limits you is your storage quota.

How much storage do I have?

10 GB by default. Your administrator can change it for a role or for you personally.

Do items in Trash use my storage?

Yes, until they are cleared.

How long do items stay in Trash?

Items are permanently deleted 30 days after they were moved to Trash.

Can other people see my favourites?

No. Favourites are private to you.

Does "Copy Permalink" give someone access?

No. The link only works for people who already have access to the item. To give someone access, use Share.

Why can't I see a Storage tab?

The Storage tab is for administrators. Members do not see it.

Can two items in a folder have the same name?

No. Names must be unique inside a folder. An item in Trash does not block its name.

Is my drive the same in every workspace?

No. Drive is per workspace; switching workspace shows that workspace's drive.

Can I create, edit or share while offline?

No. While offline, create, edit, delete and share are disabled.