Everyday tasks

How to create a folder

Who can use thisMembers and Super Admins

Permission you need

Upload files and create folders

Set by your workspace admin. If you cannot do this, ask them for access.

A folder keeps related files together. You can nest folders inside each other as deeply as you need.

Before you start: you need the Create permission. If the + New button is missing, ask your workspace admin. See What you can do.

Open Drive and stay on the My Files tab. To create the folder inside another folder, open that folder first.
My Files tab
On this screen
- My Files is underlined in the tab row: this is where your own files and folders live.
- + New – the blue button at the top right. This is where you start.
- If the drive is empty you also see the Upload your first file button; ignore it for now.
Tap + New. A small menu opens.
The New menu
On this screen
- Upload Files – add one or more files from your device.
- Upload Folder – upload a whole folder from your device.
- Create Folder – the one you want now.
- The menu hangs under the New button; tap anywhere else to close it.
Tap Create Folder. A dialog asks for a name.
Create Folder dialog
On this screen
- Name field – type the folder name. The cursor is already in it.
- Character counter – 0/255 under the field. A name can be up to 255 characters.
- Cancel closes the dialog without creating anything.
- Create – the blue button that saves the folder.
Type the name, for example Project Documents. The counter follows what you type.
Folder name typed
On this screen
- Name field – shows what you typed, with a blue outline while you are typing.
- Counter – 17/255 means 17 of the 255 allowed characters are used.
- On-screen keyboard – on a tablet it opens automatically. Tap Done or Create when you have finished.
Tap Create. The folder appears at once.
The new folder in My Files
On this screen
- Folder card – a yellow card with a folder icon and the name Project Documents.
- ⋮ (three dots) next to the name opens the item menu: rename, move, share and more.
- Footer – Showing 1 of 1 items confirms the count.
- Tools, top right – search, filter, sort and the grid/list switch now appear because the drive has content.
Tap the folder to open it. A new folder is empty and invites you to add files or a sub-folder.
An empty folder
On this screen
- Path bar – My Files › Project Documents shows where you are. Tap My Files to go back up.
- This folder is empty – the message tells you to upload files or create a sub-folder.
- Upload files – a shortcut button that uploads straight into this folder.
- + New is still at the top right, so you can create a sub-folder from here. (This example shows the same folder opened by someone it was shared with.)

If the name is already used

Names must be unique inside a folder, and that counts files and folders together.

An item in Trash does not block a name. More detail: Naming rules.

Last updated 2026-10-22

How to create a folder

If the name is already used

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